FAQ

What types of medical equipment do you sell?
At Loyalty Medical, we offer a wide range of new and used medical equipment, including anesthesia machines, patient monitors, ECG machines, cardiology equipment, and much more.

What brands do you carry?
We proudly carry top brands in the medical equipment industry, including Mindray, GE Healthcare, Dräger, Avante, Hamilton Medical, Medtronic, Philips, and many others.

Do you sell both new and used equipment?
Yes, we offer both new and used medical equipment to meet the diverse needs and budgets of our clients.

How do I place an order?
You can place an order directly through our website or by contacting our sales department via phone or email. Our team is here to assist you with product selection and ordering.

Do you ship internationally?
Yes, we serve clients in Miami, Florida, and throughout Latin America. We offer efficient shipping and logistics solutions to ensure timely delivery of our products.

What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and PayPal. Payment options will be provided during the checkout process.

Do you offer warranty on your products?
Yes, all of our new and refurbished equipment comes with a warranty to provide peace of mind to our customers. Warranty terms may vary depending on the product and manufacturer. Please contact us before placing your order for warranty on the specific product you are interested in.

What is your return policy?
We have a straightforward return and refund policy outlined on our website. If you are not satisfied with your purchase, please contact us within the specified timeframe to initiate a return.

Can I schedule a product demonstration?
Yes, we offer product demonstrations for select equipment upon request. Please contact our sales department to schedule a demonstration at your convenience.

How can I contact customer support?
Our customer support team is available to assist you with any questions or concerns you may have. You can reach us by phone or email during our business hours, or through the contact form on our website.

 If you have any further questions or require additional information, please don't hesitate to reach out to us. We are here to serve you and provide the best possible solutions for your medical equipment needs. Contact us through info@loyaltymed.com.