Política de envío

Thank you for choosing Loyalty Medical for your medical equipment needs. Our Shipping Policy outlines the procedures and terms related to the shipment of products purchased from our website or through other sales channels.

Shipping Methods:

• • We offer various shipping methods to accommodate your needs, including standard ground shipping, expedited shipping, and freight delivery for larger items with either UPS, FedEx or DHL.
  • The available shipping options may vary depending on the size, weight, and destination of the products.

Processing Time:

• • Orders are typically processed and shipped within 1-3 business days of payment confirmation, unless otherwise specified.
  • Some custom orders may take longer. The number of days willl depend on the custom order.
  • Please note that processing times may be longer for customized or special-order items.

Shipping Rates:

• • Shipping rates are calculated based on the weight, dimensions, and destination of the package, as well as the selected shipping method.
  • Shipping rates will be displayed during the checkout process for your review before completing the purchase.

Delivery Times:

• • Delivery times vary depending on the shipping method selected and the destination address.
  • Estimated delivery times will be provided at the time of purchase and are subject to change based on carrier delays or other unforeseen circumstances.

Tracking Information:

• • Once your order has shipped, you will receive a shipping confirmation email containing tracking information to track the status of your delivery.
  • For freight shipments, our logistics team will coordinate delivery and provide tracking details as applicable.

Shipping Restrictions:

• • We ship domestically to the United States and also provide International shipping.
  • Certain products may be subject to shipping restrictions or regulations imposed by local authorities. It is your responsibility to ensure compliance with any applicable laws or regulations regarding the importation of medical equipment.

Delivery Inspection:

• • Upon delivery, please inspect the package for any visible damage or signs of tampering.
  • If you notice any issues with the packaging or contents of the shipment, please notify us immediately to file a claim with the shipping carrier before opening your package.

Freight Deliveries:

• • For larger items requiring freight delivery, a delivery appointment may be necessary.
  • It is your responsibility to ensure that the delivery address is accessible and able to accommodate freight deliveries, including any necessary equipment or personnel for unloading.

Shipping Insurance:

• • Shipments are not insured against loss or damage during transit, if you want to acquire this service you have to let us know.
  • In the event of loss or damage, please contact us immediately to initiate a claim with the shipping carrier.
  • Loyalty Medical is not responsible for any lost or damaged shipments.

Contact Us:

• • If you have any questions or concerns regarding our Shipping Policy, please contact us using the information provided on our website.

By placing an order with Loyalty Medical, you agree to abide by the terms and conditions outlined in this Shipping Policy. We appreciate your business and strive to provide a seamless shipping experience for our customers.